A communication platform designed to facilitate the exchange of information among staff working in various institutions that support international academics and PhD students. Knowledge sharing involves a multi-directional exchange of information resources where each institution is both a donor and a receiver of knowledge. Therefore every institution involved should have the possibility to profit from as well as contribute to the knowledge-sharing platform. A community of experts from across different HEIs and research organisations can be created via such a platform.
Improved access to information Better communication and cooperation Improved procedure/efficiency
|Categories||Institutional Processes Administrative & Legal Support|
|Mobility stages||Institutional setup Pre-arrival phase During mobility phase Pre-departure After-leaving Upon arrival|
|Importance||Important to have|
|Scale of organizational change|
|Target groups||Administrative staff Management staff|
Phase 1: Defining the scope
When considering establishing the such knowledge-sharing platform - think about
Define functions the platform shall optimally have. E.g. platform enabling
In addition, some general features might be important too:
Based on the desirable features and also considering the goals and possible efforts put on long-term platform management, look for suitable technical solutions (e.g. commonly available systems might be tested first not requiring much extra set-up costs).
Phase 2: Planning the delivery
|Cost of practice setup|
|Time required for practice setup|
|Personnel effort required for practice setup|
|Actors involved in practice setup||
|Partners involved in practice setup||
|Indicators for evaluating progress/quality of practice setup||
In the set up phase the external partners’ role is to review the platform's architecture and test its functioning.
Delivery activities are mainly connected with:
Challenges (factors to consider): In order to encourage activity on the platform regular advertising of its services could be undertaken for example in the form of email alerts or newsletters. Organising thematic webinars via the platform could also motivate users to be active.
Encouraging the active interaction of users, and responding to queries is essential for efficient operation.
|Cost of practice delivery|
|Time required for practice delivery|
|Personnel effort required for practice delivery|
|Actors involved in practice delivery||
|Partners involved in practice delivery||
|Indicators for evaluating progress/quality of practice delivery||
In the delivery phase the external partners’ role is mainly to regularly contribute to the platform and answer requests and questions from the users.
In the Czech Republic, there are several active inter-institutional communication and knowledge sharing platforms enabling support staff members from various Czech HEIs to communicate and collaborate based on common interests (closed groups). E.g., the group on the support of international researchers and academics is run and administered by the EURAXESS Czech Republic BHO (coordinating organisation), group on gender issued is coordinated by the respective National Contact Point, etc. The group uses a mailing list that contains the email addresses of its members, but also has its own address. Using just the one email address for the group, they can:
send email to group members,
invite group members to meetings/webinars,
share their content with group members.
The commonly available system they use enables also archiving discussions between group members discussion, reading past messages and even post and reply to group messages.